How a Senses session works
Know who is coming, what they bring, what happens and what it costs — before you open the door.
- Step 1
Send a booking request
Choose your service, duration and preferred time, then provide your address through our website, Zalo or Messenger. Appointments must be requested at least 60 minutes in advance.
- Step 2
Confirm your needs and pricing
Senses checks availability and the service location, then confirms the service, duration, travel fee and the expected total price.
- Step 3
Confirm your appointment
For your first appointment, a VND 100,000 deposit secures the booking and is deducted from the final service price. Your appointment is reserved once Senses sends the official confirmation.
- Step 4
Receive your professional’s details
At least 45 minutes before the appointment, Senses sends the identification details of the assigned massage professional so that you can verify them on arrival.
- Step 5
Arrival and setup
The professional arrives at the confirmed address and sets up the massage table, fresh linens, oil and required supplies. You only need to provide a clean, clear space (about 2 × 2 metres).
- Step 6
Consultation and personalisation
Before beginning, the professional discusses your needs, relevant health information, preferred pressure and areas to focus on or avoid. The massage only begins after you understand and agree to the plan.
- Step 7
Completion and aftercare
After the massage, the professional gives you time to settle, packs all equipment and confirms any remaining payment. Senses may follow up afterwards to ask about your experience.
Questions about the session
How are the three massage services different?+
Relaxation Massage offers a gentle and calming experience. Deep Tissue Massage uses controlled, focused work on areas of muscular tension. Sports Massage is designed for active people and is adapted to their activities and individual goals.
Should I choose 60, 90 or 120 minutes?+
Choose 60 minutes for a focused session on a few key areas. A 90-minute session offers a balanced full-body experience and suits most customers. Choose 120 minutes for an unhurried experience or when several areas need additional attention.
What should I prepare before the appointment?+
Please provide a clean, clear space, share any building or hotel access instructions, and tell us about relevant health concerns, allergies or areas to avoid. Senses brings the massage table, sheets, towels, oil and required supplies.
Can I adjust the massage pressure?+
Yes. You may request more or less pressure, ask for a change in technique, avoid a particular area, pause or end the massage at any time. More pressure does not necessarily mean a better result.
What if I am injured or pregnant?+
Please tell Senses before booking. We will consider the situation within our professional scope and may adjust, postpone or decline the service or recommend medical advice. Pregnancy appointments are only accepted when an appropriately trained professional is available and the required safety conditions have been confirmed.
If you have an injury, a medical condition or are pregnant, please let us know in advance so we can advise you properly.